Our cash registers would go down every few months and drive us crazy. We wouldn’t be able to take credit card purchases for hours! We would have techs sent to us and they would temporarily fix the problem and it would happen again months down the line. I contacted Lucas and he sent Eric out to our flagship restaurant downtown Orlando and he realized our problem was our rats nest which was probably overheating our router and switches. He showed up super early in the morning with the owner to completely separate and clean up our wiring and spacing and even found some things plugged in that wasn’t necessary. We have been up and running for a couple of months now with no internet slow down and our pos cash registers have been running smooth ever since. Thank you Eric!